A: Switched is available as a mobile app via the Google Play Store and the Apple App Store in 71 countries.
A: Switched is not currently available as a website. We want to introduce a website version of the app in the future; however, it will take new hires and several months of dedicated work to deliver it. As a small team, sadly, we’re just unable to prioritise this right now. Please consider subscribing to support us so we can work on new features faster, such as this one.
A: The algorithm behind Matches changes ever so slightly semi-regularly and takes into consideration several factors such as Switched Core matches, profiles we think you may like to start a conversation with regardless of location, the characteristics of profiles you’ve interacted with in the past, the number of profiles around you, and so on. It’s not intended to be exact and clinical but organic and fun.
A: Links are a feature that is difficult to manage and get right on social networks and are often exploited for spam/scams. The safety of our users is our top priority. Therefore, given the size of our current team, we’ve decided to remove links altogether whilst we monitor impact and implement safety measures.
A: Unfortunately, not. We don’t offer other payment methods than via the Google Play Store and the Apple App Store.
A: Diversity and Inclusion are two of our core values. All gender identities and sexualities are welcome on but Switched. However, some language and terminology won’t seem relevant to the user (e.g. “Daddy/son” for, say, a lesbian woman). For as much as we’d like to have made the app ready for more sexualities and genders, we’re only a small team, and we must start somewhere. We hope to better welcome users with appropriate language and terminology.
A: This is primarily to prevent username hoarding within the first months since launch. Contact support if you need to change your username again.
A: We’ve launched the app with 57 kinks, many times higher than most of the apps/websites we’ve seen. The criteria for selecting those 57 kinks are broadly based on (1) how common they are perceived (with a small number of less common ones to see how they fare), (2) that they are appropriate (including abiding by the law and app stores guidelines) and (3) not too many that the complete list of available kinks to choose from overwhelms our users. We will introduce more kinks over time – if you have a suggestion, contact support to let us know.
A: Switched is currently only available in English. We'd love to make the app available in other languages; however, we may need support from our community to do so. Get in touch via support if you're interested in helping make it happen.
A: Switched is available in 5 regions and 71 countries on the Google Play Store and the Apple App Store.
| Region | Country | Google Play Store | Apple App Store |
| The United States and Canada (2) | |||
| Canada | Yes | Yes | |
| United States | Yes | Yes | |
| Europe (39) | |||
| Albania | Yes | Yes | |
| Austria | Yes | Yes | |
| Belarus | Yes | Yes | |
| Belgium | Yes | Yes | |
| Bosnia and Herzegovina | Yes | Yes | |
| Bulgaria | Yes | Yes | |
| Croatia | Yes | Yes | |
| Cyprus | Yes | Yes | |
| Czech Republic | Yes | Yes | |
| Denmark | Yes | Yes | |
| Estonia | Yes | Yes | |
| Finland | Yes | Yes | |
| France | Yes | Yes | |
| Germany | Yes | Yes | |
| Greece | Yes | Yes | |
| Hungary | Yes | Yes | |
| Iceland | Yes | Yes | |
| Ireland | Yes | Yes | |
| Italy | Yes | Yes | |
| Kosovo | --- | Yes | |
| Latvia | Yes | Yes | |
| Lithuania | Yes | Yes | |
| Luxembourg | Yes | Yes | |
| Malta | Yes | Yes | |
| Moldova | Yes | Yes | |
| Montenegro | --- | Yes | |
| Netherlands | Yes | Yes | |
| North Macedonia | Yes | Yes | |
| Norway | Yes | Yes | |
| Poland | Yes | Yes | |
| Portugal | Yes | Yes | |
| Romania | Yes | Yes | |
| Slovakia | Yes | Yes | |
| Slovenia | Yes | Yes | |
| Spain | Yes | Yes | |
| Sweden | Yes | Yes | |
| Switzerland | Yes | Yes | |
| Türkiye | Yes | Yes | |
| United Kingdom | Yes | Yes | |
| Africa, Middle East, and India (2) | |||
| India | Yes | Yes | |
| South Africa | Yes | Yes | |
| Latin America and the Caribbean (19) | |||
| Argentina | Yes | Yes | |
| Bolivia | Yes | Yes | |
| Brazil | Yes | Yes | |
| Chile | Yes | Yes | |
| Colombia | Yes | Yes | |
| Costa Rica | Yes | Yes | |
| Dominican Republic | Yes | Yes | |
| Ecuador | Yes | Yes | |
| El Salvador | Yes | Yes | |
| Guatemala | Yes | Yes | |
| Honduras | Yes | Yes | |
| Mexico | Yes | Yes | |
| Nicaragua | Yes | Yes | |
| Panama | Yes | Yes | |
| Paraguay | Yes | Yes | |
| Peru | Yes | Yes | |
| Trinidad and Tobago | Yes | Yes | |
| Uruguay | Yes | Yes | |
| Venezuela | Yes | Yes | |
| Asia Pacific (9) | |||
| Australia | Yes | Yes | |
| Hong Kong | Yes | Yes | |
| Indonesia | Yes | Yes | |
| Japan | Yes | Yes | |
| South Korea | Yes | Yes | |
| New Zealand | Yes | Yes | |
| Philippines | Yes | Yes | |
| Singapore | Yes | Yes | |
| Thailand | Yes | Yes | |
A: Even though we’d like to make Switched available in new countries, we don’t have a timeline for adding new countries. When making Switched available in a new country, we consider many factors, from legal and regulatory to the number of potential users, the safety of our users, our costs and more. If you’d like to suggest a country, contact support.
A: The easiest way to delete your Account is directly in the app by going to Settings & Privacy > Account > Delete Account once logged in. Requests done this way are usually handled immediately and remove the user's personal data, as outlined in our Privacy Policy. Please note that once requested, it is impossible to stop or revert the deletion of your Account and your data. Alternatively, you can also request the deletion of your Account and your data by sending us an email to support@switchedapp.com from the email address you've used to create your Account, although processing times can take a little longer.
You can get in contact with us via email.
2024